Job Description

Job Description

The Account Executive is involved with day-to-day support of client projects by drafting materials (i.e. stakeholder engagement plans, briefing documents, intelligence reports, executive positioning) and by conducting and analyzing research on a variety of client-related issues. The Account Executive is responsible for coordinating client meetings and events, and working on client deliverables under the supervisor of a Consultant or assigned account manager.

The Account Executive is expected to demonstrate strong tactical abilities and writing fundamentals, and have strong written and oral communication skills. The Senior Account Executive will interface with all levels of staff and may have contact with staff members of the clients organization regarding project issues.

Primary Duties And Responsibilities

Account Executive Duties:

• Prepares customized credential packages for prospective clients, highlighting APCO capabilities, relevant case studies, and high-level industry notes and observations (which requires a minimal review by project managers)
• Drafts complete initial proposals for client work
• Participates actively in internal and client meetings, offering knowledgeable observations and suggestions
• Is able to maintain email/telephone contacts with clients as needed, without requiring a supervisor to intervene on routine matters
• Contributes to and prepares the public affairs or communications related material with minimal guidance and review by managers
• Proactively identifies external meetings and trainings to attend to build sector knowledge and contacts
• Demonstrates awareness of utilization and expectations, coordinating with project leaders to manage them
  
  

Client Relationship Management Duties

• Develops understanding of client issues through research and monitoring of relevant issues
• Demonstrates a strong client service ethic
• Effectively contributes to client account
• Responds to requests from team in timely manner
• Communicates proactively with project manager and team on status of deliverables/assignments
• Consistently behaves in a professional manner when dealing with people in all capacities
  
  

Professional Development Duties

• Demonstrates commitment to their own professional growth and development
• Actively acquires knowledge about industry and practices
• Open to learning new things, responds positively to feedback from others
• Identifies and follows industry or sector of interest
• Seeks feedback on performance; identifies internal or external mentor
• Takes initiative to participate in training when available
• Readily adapts and shows enthusiasm for learning new systems
• Attends external events and networks
  
  

Competencies

• Excellent communication skills written and verbally
• Excellent writing skills
• Analytical skills
• Presentation skills
• Research skills
• Ability to multitask and work under pressure in a fast-paced environment
• Excellent organization and time management skills, strong attention to detail
• Initiative skills
• Teamwork skills
• Ability to be flexible, resilient, solution oriented and creative
• Service-orientated attitude, proactive thinker, information seeker
  
  

Requirements

• Bachelors Degree in Mass Communication, International Relations, Public Relations or Equivalent
• 1-2 years of relevant experience
• Experience in dealing with the Healthcare sector is a plus
  
  

Work Conditions

The physical abilities needed to perform the duties of this position, in addition to the office climate:

• Office environment is general office setting
• Some travel may be required
• Must reside in Dubai or be willing to relocate
• Willing to work additional or irregular hours as needed and allowed by local regulations