Job Description

About the job Operations Assistant

An Operation Assistant is a professional who organizes and maintains the daily operational tasks of the real estate company by performing administrative work, inspecting properties for condition compliance, and coordinating maintenance updates with contractors.

Responsibilities:

• Assist in day-to-day operations of the property management company
• Building positive relationships with prospective and current tenants.
• Overseeing the timely and successful completion of maintenance requests.
• Procure necessary materials or services for property maintenance as needed
• Showing properties to prospective tenants and answering relevant questions
• Inspect property conditions and coordinate maintenance activities
• Manage budgets, accounts, notices, etc.
• Collaborate with the managers and team to create advertisement material
• Maintain organized and updated resident files and records
• Report any problems or issues to the property manager
• Utilize productivity software to generate and deliver communications for tenants and other stakeholders
• Supervise community and property management employees, including maintenance crews
• Response to requests from local governments and communities to ensure legal compliance in all managed properties

Qualifications for Assistant Property Manager

• A Bachelor's or Master's degree may be necessary, depending on the industry served
• A real estate broker license may be required, depending on the property management company's location
• Other licenses or certificates may be necessary, depending on the company's location
• 1-3 years of previous experience working in property management
• Proven knowledge and understanding of property management procedures, including legal requirements
• Experience using standard operating systems, such as Microsoft Windows or MacOS
• Comfort creating reports and other materials using Microsoft Word and other tools
• Detailed-oriented with a notable focus on ensuring and maintaining accuracy in record-keeping
• Ability to communicate effectively and positively with current and potential tenants