Senior Technical Engineer
- Dubai, United Arab Emirates
- 2 years ago
- Confidential
- Permanent
- Full time
Job Description
-
Date Posted:
2 years ago -
Location:
Dubai, United Arab Emirates -
Offered Salary:
Confidential -
Gender:
Any -
Headcount:
1 -
Industry:
Engineering - Others -
Visa Preference:
Emp Visa - Holders -
Joining Timeline:
15 - 30 Days, 10 - 15 Days, Immediate
Job Description
Job Purpose:
To Design & Support IT-solutions for the EK Group. Working as part of a design & Support team, the Senior Technical Engineer will design, develop, support, and deliver robust and cost-effective solutions for both Business and IT led initiatives including solution development and cost estimations, configuration and deployment, Business Case Development & Approval. To support, contribute and ensure solution compliance to the enterprise architecture, production processes, QMS and other EG-IT standards. To support, contribute and ensure development of the roadmap of the concerned technology roadmap aligning with IT strategy.
In this role you will be responsible to:
1. Provide expert technical consultancy and guidance across Emirates Group IT, and act as lead technical member in Project teams delivering the work packages assigned.
2. Develop IT Solutions that meet customer requirements. Ensure that the design is robust, appropriate and of high quality and conforming to corporate standards and in line with the technical strategy.
3. Ensure that the developed architecture/solution meets the service level requirements in terms of expected availability, capacity, continuity, security, performance and reliability. Ensuring that the developed architecture/solution meets the service level requirements in terms of expected availability, capacity, continuity, security, performance and reliability.
4. Ensure that assigned incidents are resolved within the agreed Service Levels and problems are defined and analyzed in line with the Problem Management Process. Ensure that solutions to problems meet the architectural and security standards within the technology area and impact to the business is minimized. Own & manage changes within the Technology Area.
5. Publish and maintain high quality documentation for technology area. Working within the standard templates and documentation guidelines which includes detailed design, configuration details, support procedures, operations manuals and deployment architecture.
6. Manage End of Life replacement of equipment and/or software within the technology area to ensure conformance to technical standards and support the technology initiatives and directions.
Qualifications & Experience: To be considered for this role, you must meet the below requirements:
1. Bachelor's degree or Honours with 5 + years o f relevant experience in below mentioned areas
2. ITIL and AGILE Frameworks
3. Unified Communications:
- Audio and Video Conferencing
- Voice/VOIP/Convergence of voice & data
- Call/Contact Center Technology (especially in the cloud)
- Microsoft 365
- PowerShell, PowerApps and Power Bi
- Teams, Teams Rooms, Teams Room Devices
- Microsoft Exchange and Exchange Online
4. End User Technology:
- End User Devices, Security & Tools
- Windows10/11
- Apple MacOS and iOs
- Android OS
Printing and Imaging - Device Management (Jamf, EMM (Intune and SCCM)
- Application Packaging and Deployment
- Microsoft Modern Workplace and Office 365
- Active Directory and Azure Active Directory
- Browsers
- Handheld Devices
- PowerShell, Power Bi, PowerApps and Power Automate
Salary & Benefits: Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what's it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section. Join our growing team and enjoy a competitive remuneration package, discounts on flights and hotel stays.
Related Jobs
- Permanent
Jumeirah Hotels & Resorts
Engineer - Jumeirah Group & Corporate
Dubai, United Arab Emirates
- Permanent
NOV
Lead Mechanical Engineer (O&G, Mechanical Equipment - Static & Rotary)
Dubai, United Arab Emirates
- Permanent
Johnson Controls
Project Development Engineer, HVAC - UAE Nationals Only
Dubai, United Arab Emirates
- Permanent
KBR, Inc.
Senior HSE (Pipeline) Engineer (Project) (Offshore Site)
Abu Dhabi, United Arab Emirates
- Permanent
Emirates Airlines and Aviation
Senior Technical Engineer - Integration (UAE Nationals Only)
Dubai, United Arab Emirates
.jpeg?Expires=1721611891&Signature=Ap-zY~19c2qT~K-o1zHQilJeaC-tNeG9v8fCOdV9nYG8fNVxZ7fYOwFqU6XGCOouDEPtrsyFLDKZ5WWl~cOgWaSEMjiw68ss8jK9q-qYdSP3bT2EbzormYTsLIESTsSt0tHRewNghg6K5CfYdOIw9sfgtgxpVZ2l-H89IRyPfA75Sv5ukdv5UuWgo6kudi8e7fX0iiEAJJ0NmC6XMOjLrUcilo6gwzYB0PZZB2A4rYH0mn6h4Pc~f9T5gxEPZtbcprPvRhI16P1DDbl6N4GRBIC234Qglwoi6QL7~~sYmo4paGXd6YclfnxM0up6i-bmrHSpKoMwLXlhp82Lgnkn9A__&Key-Pair-Id=K2NS64SN1PHYK3){kind=logo}
- Permanent
Al-Futtaim
Sr. Mechanical Engineer I Real Estate I Al Futtaim Engineering
Dubai, United Arab Emirates
- Permanent
GE Renewable Energy
TareeGE Graduate Program - Customer Support Engineer
Dubai, United Arab Emirates
- Permanent
Parsons Corporation
Health, Safety and Environmental Engineer
Abu Dhabi, United Arab Emirates
- Permanent
Emirates Airlines and Aviation
Vice President - Engineering Projects
Dubai, United Arab Emirates
