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Retail Banking Officer - Credit Cards

Dubai, United Arab Emirates
1 year ago
Confidential

Permanent
Full time

Job Description

Date Posted:
1 year ago
Location:
Dubai, United Arab Emirates
Offered Salary:
Confidential
Gender:
Any
Headcount:
1
Industry:
Financial Services
Visa Preference:
Emp Visa - Holders
Joining Timeline:
15 - 30 Days, 10 - 15 Days, Immediate

Job Description

Job Description

Brief Description:

The job holder is responsible to build / leverage key business relationships to maximize market share & achieve sales though the Credit Cards. The role requires the job holder to provide customers with information on financial products and services and explore opportunities for cross-selling during customer interactions. The job holder should combine meeting financial targets with providing excellent customer service to achieve their set targets.

Detailed Description:

Assigned sales target to be met on yearly and monthly basis
Achieve Cross selling targets of non-assigned products and services to contribute to the revenues and market presence.
Explore new markets and customers within the assigned territory to enhance sales volumes.
Create and build customer awareness on new products through mailers, personal visits etc. to prospect business
Manage key accounts to ensure superior service and customer loyalty.

About Us

Tanfeeth

Established in 2011, Tanfeeth is the Gulf Cooperation Councils (GCC) first large-scale Business Service Partner and fully owned subsidiary of Emirates NBD. Tanfeeth is dedicated to supporting the Emirates NBD Group by delivering regional expertise, cost productivity, and excellence in customer service delivery in terms of quality, consistency and efficiency, to the Groups growing customer base.

In Arabic, Tanfeeth means getting the job done and that's exactly what we do! We function as an operations and service platform with international customer service standards. Our end goal is to continue to raise the benchmark for customer service across the region and deliver exceptional customer experience through partnership, passion & people.

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Tanfeeth

Primary industry: Banking
Company size: 1000 Above
Location:
Description:
Tanfeeth is an Emirates NBD Group company.

In Arabic, ‘Tanfeeth’ means 'getting the job done' and that’s exactly what we intend to do. As the GCC’s first Business Services Partner and a fully-owned subsidiary of Emirates NBD, Tanfeeth is committed to delivering service excellence across the region by providing our clients with customer-focused solutions which stretch across the entire business value chain.

Tanfeeth provides fully-customized cross industry solutions and functions as an operational platform with international customer service standards.

Tanfeeth handles the back-office operations teams for Emirates NBD Group, which includes:

· Emirates NBD Contact Center Operations

· Emirates Islamic Contact Center Operations

· Collections

· Compliance Operations

· Finance and Accounting

· International Payments

· Retail Credit Operations

· Wholesale Banking Operations

· Central Operations and Service

· Human Resource Services

· Logical Security

· Procurement Operations

We can touch all industries and processes, and as a local company, deliver bottom line results by combining a proven Lean operating methodology with our deep understanding of how the GCC market works. We also add even more value to our client organizations by improving their customer satisfaction, while enhancing their training, development and leadership capabilities as well. Tanfeeth currently employs over 3,000 staff across the United Arab Emirates in Dubai, Sharjah, Ras Al Khaimah and Khor Fakkan.
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Job Description

Date Posted:

Location:

Offered Salary:

Gender:

Headcount:

Industry:

Visa Preference:

Joining Timeline:

Job Description

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