Sales and Service Officer
- Abu Dhabi, United Arab Emirates
- 1 year ago
- Confidential
- Permanent
- Full time
Job Description
-
Date Posted:
1 year ago -
Location:
Abu Dhabi, United Arab Emirates -
Offered Salary:
Confidential -
Gender:
Any -
Headcount:
1 -
Industry:
Financial Services -
Visa Preference:
Emp Visa - Holders, Fam Visa - Holders -
Joining Timeline:
10 - 15 Days
Job Description
Requirements
To be successful in the role, you should meet the following requirements:
Knowledge & Experience
- Proven ability in customer service and building customer relationships
- Ability to identify customer needs and influence customers to take appropriate action to meet their needs
- An understanding of HSBCs Credit Policy and Lending Guidelines
- A broad knowledge of financial planning and defining customer needs
- An understanding of the needs of the mass affluent customer segment in general
- A full understanding of referral processes
- An understanding of the Premier, Advance and Personal Banking Propositions
- Bachelor's Degree
SKILLS
- Excellent customer service skills
- Strong verbal and written communication skills
- Customer driven with a strong focus on quality of service
- Proven ability in making lending decisions in accordance with bank policy and guidelines
- A clear understanding of how value is created within the Premium segment, both for customers and the bank
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